It was reported that PNC Zelle not working for a few days. Users getting issues when they try to launch Zelle on their devices. It is showing “Zelle service temporarily unavailable”. Or it shows please try again later when you try making payments on PNC bank. Zelle is not working with PNC bank properly and showing no data.
However, several users reported the issues to the platform but they haven’t commented anything yet. People tried different options but are not able to solve the issue.
We will discuss in this article, Why PNC Zelle not working and how to fix PNC Zelle not working issue. Here, we will provide you with some methods that can be used to fix the issue on all devices.
Why Is PNC Zelle Not Working?
Below are the reasons why it is not working on your device:
- Your email address or US mobile number is already linked with Zelle via another bank or credit union. You cannot add more than one Zelle account with the same email address or mobile number.
- You violated their users’ policy
- You have exceeded your transfer limit with Zelle
- Your transfer has been put on hold due to security reasons
- Your account has been blocked by PNC or Zelle
- You are logged into the incorrect account on Zelle
- PNC bank or Zelle server is down or slow
- You have not updated PNC bank app for a while
- Your internet connection is not stable
- You have some issue with your US Mobile number or email address
- You are using an Antivirus or VPN connection
- You are not enrolled with Zelle
- You don’t have sufficient balance in your PNC bank account
- You are entering the wrong email address or US mobile number on Zelle
How To Fix PNC Zelle Not Working?
Method 1: Remove US Mobile Number or Email Address If Associated with Another Zelle Profile
If your email address or US mobile number is already associated with another Zelle profile, you need to remove one now. You can not use more than one US mobile number or Email address with the same Zelle account.
Contact your participating bank or credit union and ask them to remove one of your mobile numbers or email addresses from Zelle.
Method 2: Make Sure You Have Stable Internet Connection
PNC Zelle not working because you don’t a stable internet connection. Make sure your internet connection i.e. Wi-Fi or mobile data is working properly. Try switching between Wi-Fi and mobile data to see if the issue gets fixed or not. Turn ON and OFF your mobile data or Wi-Fi router if you use it.
Method 3: Increase the Zelle Transfer Limit
If you have a low transfer limit on Zelle, you might get issues while making your payments. Open Zelle and go to your settings. Then increase the transfer limit and try to make your payments after that.
Or you can use other platforms such as Venmo or Cash App until the issue gets fixed by the team.
Method 4: Update PNC Bank App to Latest Version
You need to update PNC bank app to latest version if you haven’t done it. Doing this might fix the issue and you will be able to send or receive money on the platform.
Method 5: Clear PNC Bank App Cache
For iPhone users:
Step 1: Go to your iPhone system settings.
Step 2: Select General.
Step 3: Now, find the PNC Bank App and tap on it.
Step 4: Click iPhone Storage.
Step 5: Click the Offload App button, then Re-install the PNC Bank App.
For Android Users
Step 1: Go to your Android system settings.
Step 2: Select Apps.
Step 3: You need to find the PNC Bank App, then click on it.
Step 4: Click Clear Cache.
Method 6: Check PNC Bank or Zelle Server Status
If PNC bank or Zelle server is slow or down currently, users will face issues on their platforms and will not be able to make their payments. Also, users will not be able to view any data of the same.
To see if PNC Bank or Zelle server is working, go to downdetector and see if there are other reported issues for the same. If the graph has moved up means other people have also reported server issues. You will have to wait for some time till the server starts working again.
Method 7: Disable Antivirus or VPN on Your Device
If have an antivirus or you use a VPN on your device, PNC Zelle might not work. Turn off the VPN and try to access the app without it.
Method 8: Restart Your Device
Close your PNC Bank and Zelle including all the other applications. Restart your device and then launch both applications again. They might start working properly if you have issues on your device instead.
Method 9: Contact PNC Bank Support Team
If above methods aren’t working for you, you can contact PNC Bank support team. Try to explain your issue and ask them for help. They will surely have some better solutions that will help you resolve the issue.
Why Zelle Saying “Service Temporarily Unavailable” on PNC?
Zelle showing service temporarily unavailable on PNC bank because you don’t have a stable internet connection. Check your internet connection, turn off and on your wi-fi and mobile data, then relaunch the application.
However, if your internet connection is stable, there could be a bug or glitch issue on PNC or Zelle. Or their servers might be down currently.
How To Fix Zelle Service Temporarily Unavailable on PNC?
To fix Zelle service temporarily unavailable on PNC, you need to have stable internet connection.
If your internet is working properly, the server is slow or down or there’s some bug/ glitch on the applications. You need to wait till they fix it and both platforms will start working as usual.
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Wrap Up
Here’s a quick summary of the fixes we discussed in our article:
- Method 1: Remove US Mobile Number or Email Address If Associated with Another Zelle Profile
- Method 2: Make Sure You Have Stable Internet Connection
- Method 3: Increase the Zelle Transfer Limit
- Method 4: Update PNC Bank App to Latest Version
- Method 5: Clear PNC Bank App Cache
- Method 6: Check PNC Bank or Zelle Server Status
- Method 7: Disable Antivirus or VPN on Your Device
- Method 8: Restart Your Device
- Method 9: Contact PNC Bank Support Team
If users are still getting issues while using the platform, this could be due to bug or glitch on PNC or Zelle. If that’s the case, they need to wait for some time till the technical team fixes it.
