Messenger is a popular messaging app developed by Meta Platforms. Its instant messaging feature allows you to send and receive messages globally to and from anyone as long as they are available on Messenger. We are here to guide you why the switch account Messenger Problem is occurring?
Being a Messenger user, you can send or exchange messages, photos, and videos and use its calling feature like audio and video calls.
A few days back, several users reported they are facing issues in the Messenger app, such as switching accounts or Messenger repeatedly asking users to switch accounts.
If you also have the same issue in the Messenger app, like accounts switching even if you did not make any changes? Well, you are not the only one. A Lot of other people also have the same issue.
In this article, we will discuss why the switch account Messenger Problem is occurring and some potential fixes to try.
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Why Messenger Switch Account Problem Is Occurring?
We’ve listed below the most possible reasons why the Messenger is not working on your device. There are several reasons, such as:
- There could be a bug or glitch in the Messenger, or their server might be slow or down currently.
- You may have switched to the low data mode on your mobile.
- You haven’t updated the app for a long time.
- You haven’t cleared the Messenger App cache.
How To Fix the “Messenger Switch Account” Problem
If you are getting the Messenger switch account error, there are high chances of some bug or glitch issue in the Messenger App. Or the Messenger app server is temporarily down due to overloading, and the Messenger team might already know the problem and is working to resolve the issue.
However, if you are out of patience and want to try some fixes to resolve the problem on your own, you can follow the tips given below.
Method 1: Log Out and Login Into the Messenger App
To Fix the Messenger App issue, first, you need to log out from the app and then log back into the app after a few minutes. It may fix the issue and the Messenger App works fine.
If Messenger App is still not working, try other fixes.
Method 2: Delete and Reinstall MESSENGER App
To Fix the Messenger App issue, you need to un-install the Messenger App, then re-install it. Sometimes, deleting and re-installing the Messenger App can resolve the issue.
So, remove the app from your phone, and after that, re-install it again. Now check if the Messenger App is working as usual or not. If not, move on to the next method.
Method 3: Update The MESSENGER App
If you are using an older version of the Messenger App, update it to the latest version. Sometimes previous versions fail and do not work perfectly.
So, if your Messenger App version is outdated, it won’t work properly, causing you to miss out on the other features that come with the latest version.
Also, updating the Messenger App to the latest version will avoid bug issues in the app.
Though you can also do an auto-update by making a few changes in your google play store or app store, and it will help keep your Messenger App updated and bug-free.
Method 4: Clear Messenger App Cache
Most of the time, when there is any issue occurs with the Messenger App, clearing the app cache can resolve it.
So, to fix the Messenger App issue, you need to clear the Messenger App cache.
Here’s our guide below:
For iPhone Users
Step 1: Go to your iPhone system settings.
Step 2: Select General.
Step 3: Now, find the Messenger App and tap on it.
Step 4: Click iPhone Storage.
Step 5: Click the Offload App button, then Re-install the Messenger App.
For Android Users
Step 1: Go to your Android system settings.
Step 2: Select Apps.
Step 3: You need to find the MESSENGER App, then click on it.
Step 4: Click Clear Cache.
Done! Your app cache is now removed. Check if the Messenger App has started working again or not.
Note: The settings or steps shown here may vary by software version and the phone model.
Method 8: Restart Your Device To Messenger Switch Account problem
If any above solutions are not working for you, the problem might be in your device, not Messenger App. So, close it and restart your device.
After doing this, your Messenger App will start working again as usual.
Method 6: Install the Old Version of the Messenger App
Some users have said they are using the older version of the Messenger app, and it is working properly without any error or glitch. This could mean that there might be some bug with the latest version.
So, you may want to temporarily install the old version till the latest version gets fixed.
Method 7: Check Phone Compatibility To Fix Messenger Switch Account problem
If the Messenger app is not working properly, you may want to check the compatibility of your phone. In some cases, users are likely to get errors if their phones are not compatible enough with the Messenger app.
Try to use the Messenger app on another phone that is compatible with the Messenger app and see if it is working smoothly.
Method 8: Wait For Sometime Until Messenger Fix The Bug
If the Messenger App is not working even after you have tried all the above methods indicates there is some bug or glitch issue in the Messenger App, or the Messenger App server is temporarily down.
As of now, the Messenger Team is already aware, and they have started working to resolve the issue. In this case, users have the option only to wait till the bug gets removed.
Once the problem gets fixed by the MESSENGER technical team, they will inform users via social media, and they can use it again.