As per the down detector, over 63% of people reported for NatWest online banking issue, 19% for mobile banking, and the rest for funds transfer. In this article, we will know why NatWest Mobile Banking App not working and how you can fix it.
National Westminster Bank, known as NatWest Mobile Banking App, is a well-established retail and commercial bank in the United Kingdom. The app offers banking services that are easy, quick, and secure. You can manage your cards, make secure transactions i.e. send or receive money, check credit scores, withdraw cash from ATMs without debit cards using a secure code, and more. It is positioned as the number 1 UK banking app.
For a couple of days, the platform is reported to be malfunctioning and showing errors. Users are facing several issues while using the app, such as NatWest Mobile Banking App not working, login failed issue, showing a black screen, or screen freezing. NatWest Mobile Banking App crashing or taking a long time to load, showing no transaction, data, etc.
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Why NatWest Mobile Banking App Not Working?
Below are the possible reasons why you are having issues with the app:
- Bug or Glitch issue
- Your device is not compatible
- NatWest App server is slow or down
- You are connected to a VPN
- You have turned on low data mode on your phone
- Your NatWest App is not updated to its latest version
- You have issues with your internet connection i.e. Wi-Fi or mobile data
- The platform is under maintenance mode
- You have a DNS issue
- Firewall / Antivirus is blocking your connection
- You accidentally deleted the app data
How To Fix “NatWest Mobile Banking App Not Working” Issue?
Method 1: Check For Stable Internet Connection
Unstable Internet Connection often causes issues. It is one of the most important factors for why users face slow or not loading issues.
Internet speed, weather conditions, and DNS are common yet important factors that may cause issues. Turn OFF and ON your mobile data or Wi-Fi and check your router if you use it. If you experience differences in your internet speed, you may have to contact your Internet Service Provider.
Method 2: Try Closing and Reopening NatWest App
Close your app and wait a few minutes before you open it again. Doing this may solve your crashing issue and might not occur again.
Method 3: Log Out and login into NatWest App
You may need to log out from the app and then wait for some time before you log in again.
Method 4: Clear App Cache
If your app cache is full, you may experience issues with your NatWest App. It is recommended to clear your cache once in a while to prevent such issues.
For iPhone Users
Step 1: Go to your iPhone system settings.
Step 2: Select General.
Step 3: Now, find the NatWest App and tap on it.
Step 4: Click iPhone Storage.
Step 5: Click the Offload App button, then Reinstall the NatWest App.
For Android Users
Step 1: Go to your Android system settings.
Step 2: Select Apps.
Step 3: Find NatWest App and click on it.
Step 4: Click Clear Cache.
Note: The settings or steps shown here may vary by software version and phone model.
Method 5: Delete and Reinstall NatWest App
You need to delete the NatWest App and then reinstall it after some time. It may help you fix the situation and start functioning well again as usual.
Method 6: Update NatWest App To Latest Version
Make Sure you have updated your NatWest App to its latest version and you are not skipping them in the future. Sometimes old versions fail to work properly. They also lack the updated features and tools you get with the new version.
Method 7: Disable VPN
If you use VPN to connect to NatWest App, try without it.
Method 8: Check Device Compatibility
If your device is not compatible with the NatWest App, you may face multiple issues while using the app. To ensure whether your phone is compatible or not, try using the same on another device. If you notice any difference, you may understand the cause.
Method 9: Restart Your Device
Turn off your device and then restart it. Doing so may prevent the issue and the NatWest app may start working fine.
Method 10: Contact the Support Team
If any of the above solutions don’t work for you, you should try to contact the NatWest Support Team. They might have some better solutions and know how to fix the situation.
This was all about how to fix NatWest App not working. You can take a look at what we just discussed:
· Common reported issues for NatWest App Not Working
· Reasons why NatWest App Not Working
· How To Fix NatWest App Not Working
· Check For Stable Internet Connection
· Try Closing and Reopening NatWest App
· Log Out and Login into NatWest App
· Clear App Cache
· Delete and Reinstall NatWest App
· Update NatWest App To Latest Version
· Disable VPN
· Check Device Compatibility
· Restart Your Device
· Wait till NatWest Team fixes the bug
· Contact Support Team