How To Fix Geeni App Not Working 2022

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Recently many users complained that the Geeni app not Woking well on their devices. Are you also having issues with the Geeni app? You will learn in this article how to fix the issues of the Geeni app.

Geeni App offers a wide range of smart home products and helps you to control all your Geeni smart home devices like color bulbs, strip lights, fans, and others. It is very easy to use and provides the SIMPLICITY of an on/off switch with premium features.

But, how do you fix it when the Geeni App not working for you properly?

Here, we’ve got you covered on the most likely reasons behind the dysfunctionality of the Geeni app and various ways to fix them.

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But first, you need to know the most common reasons that cause the OLG app doesn’t work properly.

Why is Geeni App Not Working?

There are several reasons if you are having issues with Geeni App, including:

  • There might be a bug in the Geeni App
  • Maybe, you are using a VPN on your device
  • Low data mode is turned on on your mobile
  • Your Geeni app isn’t updated
  • Maybe your internet connection is not proper
  • Your Wi-Fi network is not customized to use the 2.4GHz band.

How To Fix “Geeni App Not Working”?

Fixing Geeni App when it is not working is not a big task, but it’s tricky. Let’s see the common methods that will surely help you get rid of your issues with the Geeni app.

Method 1: Switch between mobile data and Wi-Fi

In case you using Wi-Fi, then make sure that your connection is configured to use the 2.4GHz band, otherwise, it won’t be able to connect with Google Home.

Method 2: Try to Clear the Geeni App cache

To clear the App cache

For Android Users:

Step 1: Tap on Setting

Step 2: Search for Geeni App

Step 3: Press on Clear Cache

For iPhone Users:

Step 1: Go to iPhone setting

Step 2: Tap on General

Step 3:  Search for Geeni App

Step 4: Go to iPhone Storage

Step 5: Press on Offload App button

Step 6: Reinstall the Geeni App

Check now, if still the Geeni App not working for you, then let’s move on to Method 4.

Method 3: Turn off your device and restart it

If you still facing the issue or any above solutions are not working for your Geeni app, the problem might be in your device, not in the app.

So close your device for a few minutes, then restart it.

Method 4: Try to Delete and Reinstall the Geeni App

To Fix issues in the Geeni app, first, you need to delete and then reinstall the Geeni application. Most of the time, uninstalling and reinstalling can resolve the issues.

So, open your device and uninstall/ remove the app from your phone and then reinstall again after a few minutes and see if the Geeni app is working or not. You can try this method at least once if you are facing issues in your Geeni app. 

Method 5: Update your Geeni App to the latest version

Sometimes, the older version of any app is not working properly. That’s why make sure you are using the latest version of the Geeni App.

Method 6: Turn off/Disable the VPN

If you are using a VPN on your device while logging into the Geeni app, try to turn your VPN off. Try it again without any VPN connection after a few minutes later.

Method 7: Try Contacting the Geeni App Support Team

Contact the Geeni Support Team as soon as possible, they will guide you on how to fix the issue of the Geeni App not working. They will advise you on what to do next and get your app running smoothly.

Method 8: Wait For Sometime Until They Fix the glitch

If the above-discussed methods are not working for your Geeni app, then a high chance that there are some bugs from their end. So, you don’t need to worry about it.

What you can do is just wait for some time until the technical team of the Geeni app fixes the glitch or issues.


The above techniques are the simplest ways to get rid of the issue of the Geeni App not working, including, waiting for some time until they fix the bug, checking your internet connection, disabling the VPN, Updating the Geeni app, clearing the app cache, and restarting the device.

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