Fix: CommBank App Not Working 2022

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CommBank App, also known as Commonwealth Bank of Australia (CBA), is a multinational bank with businesses across several countries. The platform lets you view your balance, check expenses, pay someone, change your PIN, and more.

With over 6 million users, the CommBank App offers fast services and secure payment methods. A few days back, users reported issues facing the CommBank App. However, the real cause of the issue is still unidentified. So, In this article, we will discuss why CommBank App not working and how you can fix it.

Some of the CommBank App reported issues are as followed:

CommBank App not working
CommBank App crashing
CommBank App showing no transaction or balance
CommBank App login failed issue
CommBank App not loading
CommBank App showing black screen or a frozen screen
CommBank App showing no data
Unable to pay via CommBank App

Why CommBank App Not Working?

Here are the possible reasons why you are having issues with the banking app:

Bug or Glitch issue
Your device is not compatible
CommBank App server is slow or down
You are connected to a VPN
You have turned on low data mode on your phone
Your CommBank App is not updated to its latest version
You have issues with your internet connection i.e. Wi-Fi or mobile data
The platform is under maintenance mode
You have a DNS issue
Firewall / Antivirus is blocking your connection
You accidentally deleted the app data

How To Fix “CommBank App Not Working” Issue?

Method 1: Check For Stable Internet Connection

Unstable Internet Connection often causes issues. It is one of the most important factors for why users face slow or not loading issues.

Internet speed, weather conditions, and DNS are common yet important factors that may cause issues. Turn OFF and ON your mobile data or Wi-Fi and check your router if you use it. If you experience differences in your internet speed, you may have to contact your Internet Service Provider.

Method 2: Try Closing and Reopening CommBank App

Close your app and wait a few minutes before you open it again. Doing this may solve your crashing issue and might not occur again.

Method 3: Log Out and login into CommBank App

You may need to log out from the app and then wait for some time before you log in again.

Method 4: Clear App Cache

If your app cache is full, you may experience issues with your CommBank App. It is recommended to clear your cache once in a while to prevent such issues.

For iPhone Users

Step 1: Go to your iPhone system settings.

Step 2: Select General.

Step 3: Now, find the CommBank App and tap on it.

Step 4: Click iPhone Storage.

Step 5: Click the Offload App button, then Reinstall the CommBank App.

For Android Users

Step 1: Go to your Android system settings.

Step 2: Select Apps.

Step 3: Find CommBank App and click on it.

Step 4: Click Clear Cache.

Note: The settings or steps shown here may vary by software version and phone model.

Method 5: Delete and Reinstall CommBank App

You need to delete the CommBank App and then reinstall it after some time. It may help you fix the situation and start functioning well again as usual.

Method 6: Update CommBank App To Latest Version

Make Sure you have updated your CommBank App to its latest version and you are not skipping them in the future. Sometimes old versions fail to work properly. They also lack the updated features and tools you get with the new version.

Method 7: Disable VPN

If you use VPN to connect to CommBank App, try without it.

Method 8: Check Device Compatibility

If your device is not compatible with the CommBank App, you may face multiple issues while using the app. To ensure whether your phone is compatible or not, try using the same on another device. If you notice any difference, you may understand the cause.

Method 9: Restart Your Device

Turn off your device and then restart it. Doing so may prevent the issue and the CommBank app may start working fine.

Method 10: Contact the Support Team

If any of the above solutions don’t work for you, you should try to contact the CommBank Support Team. They might have some better solutions and know how to fix the situation.

Summing Up

This was all about how to fix CommBank App not working. You can take a look at what we just discussed:

Common reported issues for CommBank App Not Working
Reasons why CommBank App Not Working
How To Fix CommBank App Not Working
Check For Stable Internet Connection
Try Closing and Reopening CommBank App
Log Out and Login into CommBank App
Clear App Cache
Delete and Reinstall CommBank App
Update CommBank App To Latest Version
Disable VPN
Check Device Compatibility
Restart Your Device
Wait till CommBank Team fix the bug
Contact Support Team